07/17/18 - On 7/16, I started early in the morning calling several mobile RV repair people to hopefully get the leveler repaired. The first call was an answering service yet they stated they were back from vacation. I called Sue and asked her if she could go by the shop to see if they were closed so I could try someone else. Sue called me back and yes they were in the office but were booked out until 8/6. The gentleman then gave me a few other names and I went to the office and got a few more cards. So I continued to call and leave messages. One gentleman called me back and informed me that my leveler should never be separated and I would have to purchase a whole knew unit and I needed to call Winnebago and order the part. I got on the computer but did not learn very much but got a phone number and called and left a message. Then someone told me that I should call the manufacturer of the leveling system and I got a number. When I called, the gentleman was not sure of what the actual problem was so asked me to send some pictures so he could see what parts I needed for the repair. The gentleman called back and informed me that it looked like the separation could be put back together and informed me how to do it and let the repairman know because I really did not need the part. What a relief so I called the gentleman back and told him I had instructions on how to repair it and I would like an appointment. He set me up for Thursday at 2 00 pm. In the meantime, I got a called from one of the other mobile RV repair people I had called and explained the situation. He sounded so much more confident in trying to help me than the gentleman I had the appointment with on Thursday. We ended the phone call with "if I needed him, I could call". I thought long and hard but went to bed.
Today I got up and decided that I had to go with my gut feeling so I called Mike back and asked if he would put me on his schedule because I just felt better about his knowledge and confidence that I just did not sense from the other guy. Mike informed me that he could actually stop this afternoon. I was delighted. He stopped by, we assess the situation, he got some tools out and within about 20 minutes I was repaired and the RV was leveled!! What a relief and only $175 later. I then called and left a message to cancel my appointment on Thursday. I spent the evening with Sue and we made liver, onions and mashed potatoes. It was very good. We went to Walmart to see if I could purchase a step stool but they did not have what I wanted. Will check around. Off to bed
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